Welcome to the IT Helpdesk

Our primary goal is to help you answer your IT questions and assist with any troubles you may encounter. If you are unable to get help or have your question answered with the information found in these pages, don't hesitate to call or e-mail us.

How do I...

• I need help with the new Live@Edu mail system

• How do I use the new IT Help Request System?
• How do I Request Help?

• How do I log on when I'm on campus?
  [student] [faculty] [staff]
• How do I log on when I'm off campus?
  [student] [faculty] [staff]
• How do I check email?
  [student] [faculty] [staff]
• How do I get help?
  [student] [faculty] [staff]
• How do I save/access files?
  [student] [faculty] [staff]
• How do I save/access files when I'm off campus?
  [student] [faculty] [staff]
• How can I access Outlook over the phone?
  [faculty] [staff]
• How do I get help with my Network/Phone questions?

Check out our Technical Help Guide for answers to some of your most commonly asked questions.

*The information in our guide is updated frequently so please do not print it off as a reference. The information may change.